Support Center

Learn about the improvements to nccbt.net.

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Creating your profile in the Clinical Directory is fast and easy. These steps will guide you through the process.

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Searching the Clinical Directory is easy. Just follow these simple steps.

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Learn about managing your display name, changing your password, and setting privacy preferences.

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View frequently asked questions about the NCCBT listserv.

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Read the guidelines for the NCCBT Listserv.

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Top Help Articles

Clinical Directory
I can’t upload my profile picture because it’s too small. What do I do?
My profile link to my website doesn’t work.
How can I change the email address that appears on my profile?
What if my specialty/languages spoken/insurance accepted, etc., is not listed as a category?
What happens to my listing if I don’t renew my membership with the NCCBT Network?

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Forum

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Workshops
Is lunch provided at day-long workshops?
Where are the workshops held?
What types of workshops are offered?
Why is it important to register as early as I can for NCCBT workshops?
How do I register for NCCBT workshops?

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Social Networking Events
Typically, how much do the social networking events cost?
What is appropriate attire for the social networking events?
How do I register for the social networking events?
Where are the social networking events held?
How often are social networking events offered?

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Membership
I can’t login to my account to join or renew.
Why will the system not accept my credit card?
What happens if I don’t renew my membership by the renewal date?
Can I still pay my membership via check?
Can I still pay my membership fee using Venmo?

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Please take a minute to tell us about your experience on the new NCCBT site.

For More Help
If your questions aren’t answered in the FAQs or Support Center articles, please contact the following people for the following areas of support:
NCCBT Help Desk: Website, Membership, Google Group Listserv
Krissy Poole: Event Registration and Membership
Melinda White: Payments for membership or events
Joan Davidson: CEUs & Clinical Directory content questions
Daniela Owen: Workshop speakers
Sharon Smith: Listserve etiquette and rules; Workshop venue, parking, food
Lynn Martin: NCCBT Leadership